Remote Access Support Option
To receive remote access support from an Ada-Soft employee, do the
following:
- Go to the main menu and select Remote access
- Choose which office to service you
- Dictate over the telephone the identification number that appears on
your screen - The employee has control over your mouse and keyboard and can assist
you
Other Changes
- The option to attach files by dragging and dropping from Windows
Explorer - You can attach files to a document/step/question by selecting the
files in Windows Explorer and then dragging and dropping them over
the list with attached files - Corrected issues